There are a range of National Grid services that DSR participants can tender into depending on their operations and assets. At Energy HQ, npower Business Solutions, we offer access to the following services:

Firm Frequency Response (Static)

About
Product Information
Benefits

About

Static Firm Frequency Response (FFR) is triggered when grid frequency drops below a specific threshold (49.7Hz). Participating in Static FFR provides you with the potential to create additional revenue from structured fees in the form of both availability and nomination payments.

Product Information

  • Customer type: on or off supply, import or export

  • Dispatch and runtime: Primary response: 10 seconds notice with 20 seconds run-time. Secondary response: 30 seconds notice with 30 minutes run-time

  • Availability: ideally 24/7

  • Minimum contract size: 1MW (this can be made up of multiple customers with smaller volumes of around 0.3MW)

Benefits

  • Fully automated: we will operate, issue warnings and dispatch your asset to optimise your flexibility

  • Choose when you participate

  • Added benefit: if you are on one of our Index Settled Products then you can benefit via avoiding peak commodity prices and add a Spill PPA for any additional volume generated

Firm Frequency Response (Dynamic)

About
Product information
Benefits

About

Dynamic Firm Frequency Response (FFR) is where continuous rapid response is delivered for all frequency variations within the normal grid operating range of 49.5 to 50.5 Hz, to help keep the electricity system within a target frequency. Participating in Dynamic FFR provides you with the potential to create additional revenue from structured fees in the form of availability and nomination payments.

Product information

  • Customer type: on or off supply, import or export

  • Dispatch and runtime: instantaneous dispatch providing a continuously modulating service throughout contracted 4-hour periods

  • Availability: ideally 24/7

  • Minimum contract size: 1MW (this could be made up of multiple customers with a smaller volume of around 0.3MW)

Benefits

  • Earn an availability fee: the primary revenue stream is paid per hour (£/hr) for the hours that you have tendered to deliver the service

  • Fully automated: our Smart Controller and low-frequency relay will dispatch your asset(s) automatically

  • Free set up: site readiness survey, provision of Smart Controller and installation at no upfront cost (subject to outcome of site survey)

  • Added benefit: if you are on one of our Index Settled Products then you can benefit via avoiding peak commodity prices and adding a spill PPA for any additional volume generated

Access STOR

About
Product information
Benefits

About

Participating in National Grid's Short Term Operating Reserve (STOR) scheme delivers the potential to create additional revenue from structured fees in the form of both availability and utilisation payments.

Product information

  • Customer type: on or off supply, import or export

  • Minimum volume requirement per customer: 0.5MW

  • Minimum contract size: 3MW

  • Dispatch and runtime: 6 minutes to 20 minutes notice with 60-80 minutes (average) run-time, up to 120 minutes

  • Availability: the grid requires STOR in am and pm ‘windows’ (broadly 6am-1pm and 4pm-9pm) across the six STOR seasons

Benefits

  • Earn an availability payment (for making your asset available during a contracted window) and a utilisation payment (paid for volume delivered under instruction during availability window)

  • Fully automated: our Smart Controller and low-frequency relay will dispatch your asset(s) automatically

  • Free set up: site readiness survey, provision of Smart Controller and installation at no upfront cost (subject to outcome of site survey)

  • Added benefit: if you are on one of our Index Settled Products then you can benefit via avoiding peak commodity prices and adding a spill PPA for any additional volume generated

Capacity Market

About
Product information
Benefits

About

The Capacity Market (CM) aims to ensure there is sufficient capacity during times of network stress by making a monthly £/MW payment to participants who make capacity available to National Grid. When the margin between generation and demand gets tight, a Capacity Market notice will be issued by National Grid and, if a stress event (a national shortage of generation resources) looks likely, we will instruct you to respond.

Product information

  • On supply: on supply and MOP and DC import or export, or an existing CM customer

  • Minimum volume requirement: individual customer 2MW

  • Minimum contract size: 2MW (may be made up of a basket using smaller assets from the same customer)

  • Dispatch and run-time: 30 minutes notice to run for time of the event

  • Availability: available whenever a system stress event occurs

Benefits

  • Regular payments: monthly payments will be paid regardless of whether a system stress event has actually taken place or not (subject to delivering as per the Capacity Market unit)

  • Fully managed and supported service: we will manage the relationship with National Grid on your behalf and using our in-house expertise we will advise you when your asset needs to respond

Supply Schemes

Tap into alternative sources of revenue for demand side flexibility.

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Demand Management services

Maximise value from flexibility and any on-site generation assets.

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In partnership with the Association for Decentralised Energy, npower Business Solutions is proud to be a founding member of the Flex Assure Code of Conduct. Only DSR aggregators with high standards of customer service and technical diligence can become members of Flex Assure, setting the industry standard in credibility and responsibility.

Contact us

To find out how Energy HQ could benefit your business, please call 0800 644 6135