Top tips for a successful new connection

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Setting up a new connection can prove challenging and it is essential all goes to plan to avoid costly delays. With the right knowledge, forward-planning and partner support, it is possible to get connected smoothly.

Guide Contents


  1. Select your energy partner carefully
  2. Appoint a dedicated contact
  3. Do not overlook outsourcing
  4. Always have a backup plan
  5. Think ahead, what about energy management?

"Setting up an electricity or gas connection to a new site or building upgrade can prove challenging and it is essential all goes to plan to avoid costly delays. Due to the number of parties involved in making a new utility connection happen, it can be unnecessarily complex to manage. However, with the right knowledge, forward-planning and partner support, it is possible to get connected smoothly."

Jamie Roche,

Business Development Manager – New Business and Specialist Sales

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